We want your space to feel exactly how you imagined. If your purchase does not fit your vibe, please review our return guidelines below.
- Return Eligibility: You may return non-clearance, unused decor items in their original packaging within 7 days of delivery. To be eligible for a return, the item must be in its original condition, and you must provide a valid proof of purchase, such as your order number.
- Non-Returnable Items: Due to hygiene or delicate handling requirements, certain items such as opened textiles, personalized goods, or clearance/final sale items cannot be returned unless they arrive damaged.
- Damaged or Incorrect Orders: We carefully package every item, but if you receive a product that is damaged or incorrect, please notify us within 48 hours of delivery. We require clear photographic evidence of the damage and the shipping box. Upon verification, we will arrange for a replacement or a full refund.
- Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be automatically applied to your original method of payment. Please note that banks may require 5-10 business days to reflect this transaction in your statement.
- Shipping Costs: Shipping costs for returns are non-refundable unless the return is a result of our error (e.g., you received an incorrect or damaged item).